MacOS is running Big Sur 11.3 or upper. APM Access Policy is requesting client certificate authentication using On-Demand Cert Auth agent. BIG-IP Mac Edge Client is used to connect to the VPN. Issue is observed when all these conditions are met: Users are not able to connect to the VPN using Mac Edge Client. ,12:30:04:150, 16925,401827,edge, 2, /SessionController.mm, 1079, SessionController, WebResourceLoadDelegate: didFailLoadingWithError, URL, The network connection was lost., -1005, ,12:30:04:150, 16925,401827,edge, 2, /SessionController.mm, 1043, SessionController, WebFrameLoadDelegate: didFailProvisionalLoadWithError, -1005, The network connection was lost. The client certificate will never be sent by the Edge Client, causing the Access Policy to fail.įollowing logs can be observed on the Mac client under ~/Library/Logs/F5Networks/edge.log:
If you need to connect to another type of VPN network, you’ll need a different third-party VPN client with support for that type of network.BIG-IP Mac Edge Client with client certificate authentication will fail to connect to the VPN if Mac OS is updated to Big Sur 11.3 (or upper) version. It can automatically keep you connected to the VPN network, so you won’t need a tool like VPN AutoConnect. Select “VPN Details” and you’ll see Tunnelblick’s connection window, where you can configure how it works.įor example, you can have Tunnelblick automatically connect to OpenVPN networks when this application launches. Tunnelblick provides its own menu bar icon for managing your OpenVPN connections. Your OpenVPN server provider should provide them to you. ovpn file extension and are required for connecting from any OpenVPN client.
Install Tunnelblick, launch it, and it will ask for the configuration files provided by your OpenVPN server.
Update: You can now download and use the official OpenVPN Connect Client on a Mac. The official OpenVPN website recommends the open-source Tunnelblick application for this. You’ll need a third-party application for connecting to OpenVPN VPNs.
What’s a VPN? | How to Choose a VPN | Using a VPN With Netflix | Best VPN Protocol | The 6 VPN Features That Matter Most | What Is a VPN Killswitch? | 5 Signs a VPN Isn’t Trustworthy | Should You Use a VPN? | VPN Myths Debunked It’s available for $1 on the Mac App Store.īest VPN for You | ExpressVPN vs. To save yourself some time and hassle, use the VPN AutoConnect application. It will handle re-establishing a connection if your VPN goes offline.īy default, your Mac won’t automatically reconnect to the VPN if the connection dies. We strongly recommend using the official client for your VPN of choice as outlined above. Use this menu to connect to your VPN and disconnect from it as necessary.Īutomatically Reconnect to a VPN When the Connection Drops Update, 9/14/21: The third-party application we recommend for automatically connecting to a VPN is no longer guaranteed to work with modern versions of macOS. Before you do, you can enable the “Show VPN status in menu bar” option to get a menu bar icon for managing your VPN connection.
You could uncheck these boxes to prevent the Mac from automatically disconnecting.Ĭlick “Apply” to save your settings. For example, the default settings automatically disconnect from the VPN when you log out or switch users. The “Advanced” button allows you to configure the VPN connection in other ways.
The “Authentication Settings” button allows you to provide the authentication you’ll need to connect-anything from a password or certificate file to RSA SecurID, Kerberos, or CryptoCard authentication. Scroll down for instructions for connecting to OpenVPN networks.Įnter the VPN server’s address, your username, and other settings. Like other operating systems, macOS doesn’t include built-in support for OpenVPN networks.